Privacy Policy
Effective date: 2026-03-30
This Privacy Policy describes how Eonic Labs AB ("we", "us", "our") collects, uses, and protects your personal data when you use our websites, mobile applications, and digital services. We are fully committed to complying with all applicable data protection laws and regulations, including the European Union's General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process the following categories of personal information:
- Contact Information: Name, email address, and other relevant contact details provided voluntarily by users.
- Account Information: Data provided by you when creating an account or authenticating via third-party services, including account identifiers and access permissions.
- Usage Information: Information about your interactions with our services, including timestamps, IP addresses, device type, browser type, operating system, and pages or features accessed.
- Device Information: Hardware model, unique device identifiers, and mobile network information when you access our services through a mobile application.
How We Use Your Information
We use your personal information solely for the following purposes:
- To provide, operate, and improve our services and applications.
- To authenticate users and maintain account security.
- To analyse usage patterns and improve user experience.
- To comply with legal obligations and applicable platform guidelines.
- To communicate with you regarding service updates, security alerts, and support-related issues.
Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interest: Processing is necessary for our legitimate interests, such as improving our services, provided those interests are not overridden by your rights.
- Legal Obligation: Processing is necessary for compliance with a legal obligation.
Information Sharing
Your personal data will never be sold or rented. We only share your information:
- With your explicit consent.
- When required by law or regulation.
- With trusted third-party service providers who assist us in operating our services, subject to strict data processing agreements.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. You may request deletion of your data at any time by contacting us.
Your Rights Under GDPR
Under GDPR, you have the following rights:
- The right to access your personal data.
- The right to rectify inaccurate data or request deletion.
- The right to object to or restrict processing.
- The right to data portability.
- The right to withdraw previously provided consent at any time.
To exercise these rights, please contact us at privacy@eoniclabs.com.
Data Security
We employ industry-standard security practices to protect your personal data from unauthorized access, alteration, or disclosure. Security measures are regularly reviewed and updated to ensure the highest standards of protection.
Changes to this Privacy Policy
We may update our Privacy Policy periodically. All changes will be clearly communicated on this page. The effective date at the top of this policy will always reflect the most recent update.
Contact Us
If you have questions or concerns about this Privacy Policy, our data protection practices, or would like to exercise your rights under GDPR, please contact us at:
Email: privacy@eoniclabs.com